Your privacy is our priority. This Privacy Policy transparently explains how jdb collects, uses, stores, and protects your personal information every time you use our platform. We strictly adhere to data protection principles and never sell your information to any third party.
Six layers of data protection ensuring your personal information remains secure on our platform jdb.
jdb Malaysia ("us", "our platform") is fully committed to protecting the privacy and security of your personal information. This Privacy Policy clearly explains how we manage the personal data you provide when registering, using the platform, making deposits or withdrawals, and interacting with our support services.
This document applies to all users of the jdb on the website jdb.lc, including through web browsers and mobile applications. By using our platform, you agree to the terms stated in this Privacy Policy.
We collect several categories of information to provide you with a safe, seamless, and personalized service. Below is a detailed breakdown of the types of data we collect:
| Data Category | Sample Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number | KYC verification & fraud prevention |
| Contact Data | Email, phone number, address | Account communications & notifications |
| Financial Data | Bank account number, account holder name, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser, session logs | Security & platform improvements |
| Game Data | Betting history, favorite games, session duration | Responsible gaming & personalization |
| Communication Data | Live chat records, support emails, feedback | Customer service improvements |
We only collect data that is strictly necessary for the stated purposes. The principle of data minimization this ensures we do not store information irrelevant to the services we provide.
Every use of your personal data by jdb is based on legitimate and transparent purposes. We use your information for the following purposes:
jdb does not sell, rent, or transfer your personal data to third parties for commercial purposes. However, in certain limited situations, we may share your information with the following parties:
All third parties who receive your data are bound by data protection agreements requiring them to handle your information with a level of security equivalent to the standards of jdb.
jdb continuously invests in high-grade security infrastructure to protect your personal data from unauthorized access, loss, damage, or disclosure. The key security measures we employ include:
While we take all reasonable precautions, no digital system can be guaranteed 100% secure. We encourage you to also safeguard your account by using a strong password and never sharing your login credentials with anyone.
Platform jdb uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions smoothly. The following are the types of cookies we use:
You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of our platform.
As a user of the platform jdb, you have the following rights regarding your personal data. All requests will be processed within 30 working days and at no charge:
To exercise any of the above rights, please contact our privacy team at [email protected] by stating the type of request and your account information. We may require identity verification before processing certain requests.
jdb only retains your personal data for as long as it is required for the purposes stated in this Privacy Policy, or as mandated by Malaysian law. The following are our data retention guidelines:
Once the retention period expires, data will be permanently deleted and cannot be recovered. The deletion process runs automatically and is verified by our internal security team.
Platform jdb is intended exclusively for users aged 18 years and above. We do not intentionally collect, process, or store any personal information from individuals under the age of 18.
If we discover that we have collected personal data from a child without the knowledge or valid consent of a parent or guardian, we will take immediate steps to delete that information and close the account in question.
Platform jdb may contain links to third-party websites such as payment provider or game provider sites. These links are provided for your convenience only. jdb has no control over the content or privacy practices of those third-party websites.
We encourage you to read the Privacy Policy of every third-party website you visit. jdb is not responsible for the privacy practices or content of any website outside our control.
jdb reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The "Last Updated" date at the top of this page will always reflect the latest version.
For significant and material amendments — particularly those involving changes to how we use or share your data — we will notify you via your registered email or in-platform notification at least 14 days before the amendment takes effect.
Continued use of the platform jdb after the amendments are published constitutes your acceptance of the updated Privacy Policy. If you do not agree with the amendments, you have the right to close your account before they take effect.
If you have any questions, concerns, or wish to exercise any of your privacy rights, please contact our Data Privacy Officer through the following channels:
When contacting us regarding a privacy request, please include your account username, the type of request you wish to make, and, if necessary, proof of identity to verify account ownership.